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Shipping + Returns


  • Orders are fulfilled in 1-3 business days.
  • We offer free standard shipping via UPS Ground (3-6 business days) for all orders delivering to the U.S.
  • Orders are shipped from our HQ in Jacksonville, Florida.
  • See below map for transit time in the U.S. for UPS Ground.
  • Rush shipping options for 2nd Day Air and Next Day Air may also be available, depending on location. 

US Time in Transit Map


We created our company to help growing families and remove stress, not add to it. If you aren't 100% satisfied with your purchase, we'll make it right. Your bag can be returned at any time for a full refund. 

  • Free returns on all orders.
  • All items must be unused/unwashed.
  • Please keep your original shipping box for all birth bags as the return will be processed for that same package size. Gowns and accessories will be shipped with a return envelope.
  • Email us at to initiate your return and refund.

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